Who we are

TEAM Marketing Agency (TMA) is a full service marketing agency, dedicated to the mining and & METS sector (mining equipment, technology and services).  Our website address is: https://teamagency.com.au/.

The TMA model gives you access to an experienced, industry-specific team of marketing experts without the expense or difficulty associated with hiring a permanent, in-house marketing team early in the evolution your business.  TMA gives you the flexibility to manage your resources, whilst building a solid platform for maximising customer acquisition, experience and long-term growth.

Media on this website

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies on this website

If you leave a comment or an enquiry on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

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Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your website data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Client privacy

TMA understands the importance of, and is committed to, complying with its obligations under the Privacy Act 1988 (Cth) (Privacy Act) and the associated Australian Privacy Principles (APP).

During the course of Client engagement, TMA may collect, use or disclose  information about the Client, pursuant for purposes associated with the provision of our services, marketing the products and services of the Client, and for research and statistical purposes.

TMA’s privacy policy prohibits disclosure of Confidential Client Information to third parties except to the extent when required for the provision of our services for the Client. TMA will take all reasonable steps to obtain assurances from any third-part entity to whom the Client’s confidential information is provided, including compliance with the privacy laws in the jurisdiction in which the recipient is located.

“Confidential Client Information” includes:

• information relating to the personnel, policies, customers, product IP or business strategies of the Client;
• know-how, trade secrets and techniques;
• Information which, either orally or in writing, is designated or indicated as being the proprietary or confidential information of a party or which would reasonably be expected to be commercially sensitive or otherwise confidential.

but does not include information:

• which is or becomes part of the public domain, except information that is or becomes so because it has been disclosed without the discloser’s authority; or
• which is lawfully known to the recipient before the client engages with TMA; or
• which is or becomes available to the recipient from another person who is in possession of it lawfully and can disclose it to the recipient on a non-confidential basis; or
• which the recipient is required by law to disclose, but the recipient must inform the discloser first and seek to limit the terms of that disclosure in any manner the discloser reasonably requests.

Information/privacy breach response

Following a breach in confidential information/privacy data, TMA’s Information/Privacy Breach Response Plan and procedures are to be enacted as follows.

• Identify the nature of the breach (by TMA Client Officer)
• the time and date the suspected breach was discovered,
• the type of personal information involved,
• the cause and extent of the breach, and
• the context of the affected information and the breach.

 

• Contain the breach (by TMA Director)
• the action taken by the Director or OAIC officer to address the breach or suspected breach,
• the outcome of that action,
• a view as to the seriousness of the breach, and
• a view as to whether any further action is required.

 

• Notify the discloser of the information on steps 1 and 2 (by TMA Director)
• within 24hrs of the breach, citing;
• the date, time, duration, and location of the breach,
• the type of personal information involved in the breach,
• how the breach was discovered and by whom,
• the cause and extent of the breach.

 

• Assess the risk for individuals and organisations associated with the breach and (by TMA Director)
• a list of the affected individuals, or possible affected individuals,
• the risk of harm,
• whether other individuals/organisations should be notified.

 

• Review the breach incident and take action to prevent further breaches (by TMA Director)
• full audit as to the cause of the breach,
• implementing a strategy to identify and address any weaknesses in data handling that contributed to the breach,
• updating data breach response plan if necessary,
• making appropriate changes to policies and procedures if necessary,
• revising staff training practices if necessary.

If you suspect a breach of your confidential information/privacy data has occurred, please contact admin@teamagency.com.au